At SudoKodes LLC, we strive to deliver products that meet and exceed your expectations. However, we understand that there may be instances where you may not be completely satisfied with your purchase. In such cases, we're here to help.
Returns
- If you're not entirely happy with your purchase, we're here to help. You have 7 calendar days to return an item from the date you received it.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
- Please do not send your purchase back to us without first contacting our Customer Support team.
Refunds
- Once we receive your item, we will inspect it and notify you on the status of your refund after inspection.
- If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
- If your item is defective or damaged, you can choose to have it replaced. Please contact our Customer Support team to initiate the exchange process.
