At SudoKodes LLC, we understand the excitement of receiving a new purchase. Here's everything you need to know about our delivery process to ensure your shopping experience is smooth and hassle-free.
Order Processing
- Timeframe: Once you've placed an order, please allow 2-3 business days for processing. This gives us time to ensure your product is in perfect condition and ready for its journey to you.
- Order Tracking: After your order has been dispatched, we'll send you a confirmation email containing your tracking number so you can monitor its progress.
Domestic Deliveries
- Standard Delivery: Typically arrives in 7-14 business days.
- Express Delivery: Typically arrives in 2-4 business days.
- P.O. boxes & APO/FPO: Deliveries to P.O. boxes or APO/FPO addresses may take a little longer, so please allow an extra 1-2 business days.
International Deliveries
- Standard International: Typically arrives in 15-21 business days, depending on the destination.
- Express International: Typically arrives in 7-10 business days, depending on the destination.
- Customs & Import Fees: Depending on your location, your order might be subject to import fees. SudoKodes is not responsible for these charges. We recommend checking with your local customs office before ordering.
Special Note on AI-Generated Artwork Products
Due to the unique nature of our AI-generated art products, some items might require additional time for production. This can add an extra 2-3 days to your delivery timeframe.
Delivery Issues
If your order hasn’t arrived within the expected timeframe, or if there are any issues with your delivery:
- Track Your Order: Use the tracking number provided in the dispatch email to check the current location of your package.
- Contact Us: If you still have concerns, reach out to our customer support team. We're here to help!
Changes to Delivery Address
If you need to change the delivery address after placing an order, please contact us immediately. We'll do our best to accommodate your request, but once an order has been dispatched, we can't alter its destination.
Packaging
Our items are securely packed to prevent damage during transport. Our packaging materials are also designed to be environmentally friendly, aligning with our commitment to sustainability.
We appreciate your trust in SudoKodes and are always working to enhance our delivery process for your convenience.
