Shipping policy
SHIPPING POLICY
At SudoKodes, every item is printed to order and sent out by our production partners. Please review our Shipping Policy to understand our practices and procedures.
U.S. SHIPPING POLICY
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. If there will be a significant delay in the shipment of your order, we will contact you via email.
NON-U.S. SHIPPING POLICY
We offer international shipping to certain countries. Shipping rates and fees may vary depending on the delivery address for your order.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number. The tracking number will be active within 24 hours.
CUSTOMS, DUTIES & TAXES
SudoKodes LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
If your order arrives damaged, misprinted, or not as described, contact us at admin@sudokodes.com within 14 days with a photograph and we will replace it at no cost to you. For an item lost or damaged in transit by the carrier, contact us at the same address and we will help you file the claim.
RETURNS POLICY
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.
CONTACT
Questions about shipping can be sent to SudoKodes LLC at admin@sudokodes.com.
